Manage Bookings

How to cancel a confirmed booking?
Customers may cancel from the app anytime before their actual time of booking. This task can also be done at the backend through the Back Office. When log...
Mon, 19 Apr, 2021 at 2:52 PM
How to cancel a pending booking?
When logged in to the back office, click "Booking" Click on the ‘Pending’ tab to search for the booking that needs to be cancelled. Click the ‘...
Mon, 19 Apr, 2021 at 2:58 PM
How to decline a pending booking?
When logged in to the back office, click ‘Booking’ Click on the ‘Pending’ tab to search for the booking that needs to be declined. Click the ‘View Icon’ ...
Mon, 19 Apr, 2021 at 3:10 PM
How to view your bookings?
1. Click on ‘Bookings’ once logged in to the back office to view bookings based on their status from each tab.  Pending - Bookings setup with manual ...
Mon, 19 Apr, 2021 at 2:52 PM
How to set up booking hours?
 When logged in to the back office, click ‘Bookings’, click on ‘Settings’ and ‘Booking Hours’.  From the ‘Booking Hours’ page search and select for the se...
Mon, 19 Apr, 2021 at 2:58 PM
How to create an alternative booking?
When logged in to the back office, click "Bookings" You will notice a list of bookings will be available on the ‘All’ tab which is based on the ...
Mon, 19 Apr, 2021 at 3:02 PM
How to confirm a pending booking?
When logged in to the back office, click "Booking" Click on the ‘Pending’ tab to search for the booking that needs to be confirmed. Click the ‘...
Mon, 19 Apr, 2021 at 3:05 PM
How to confirm or decline multiple bookings?
When logged in to the back office, click "Bookings" From the ‘All’ tab you may choose to select all items listed or manually select multiple boo...
Mon, 19 Apr, 2021 at 3:09 PM