• When logged in to the back office, click "Orders", click “Setting
  • Select “Fulfilment Schedules
  • Click on “+Schedule” to select the relevant fulfillment type
  1. Delivery - Standard: It refers to regular shipping. It does not include shipping overnight or any special provisions to deliver products fast. Delivery only available on working days, from Mon to Fri 9 am to 6 pm and Sat 9 am to 12.30 pm, excluding Sundays & Public Holidays. Usually, standard delivery is cheaper and done via surface couriers
  2. Delivery - Special: The customer pays an extra delivery cost for this type of delivery, as the shipment will get transported to the customer anywhere between 24 to 72 hours. Delivery by express is the fastest delivery method.
  3. Pickup - Standard: Customer will self-pickup up the order within the business hours
  4. Pickup - Special: Customers will self- pickup up the order after business hours with special arrangements
  •  Enter the “name” for the delivery
  •  Numbers of Dates Shown = 15 (number of dates shown in the mobile app) 
  • Click “Save


  • Click on the “Clock” icon - to set the hours


  • Configure the fulfillment schedule based on

Name - Name of the delivery fulfillment

Day - Marked enabled with an ✅  if it is an available day for delivery

From - The start time of delivery 

To - The end time of delivery

Pick Up Times - click on the “clock” icon to select the desired pickup hours open for pickup.

  1. Half - options to select the duration of a full hour only
  2. Full - options to select the duration of a half-hour only
  3. Note: if required, you may select the interval of 15 min interval manually
  4. Click “Save”

Max order - Max order per delivery

Cut- off Day - Which day is the last call to accept delivery

Cut- off Time - What time is the last call to accept delivery

Enabled - ✅  always ensure its enabled once scheduled delivery is set 

Copy Day - is a feature to replicate the same setting to other selected days and click “Copy


"+" - To add more scheduled delivery time 

"-" -  To add more scheduled delivery time

  • Click “Save