Kaddra Enterprise

Help articles for Kaddra Enterprise

Kaddra Customer Success avatar
153 articles in this collection
Written by Kaddra Customer Success
Manage Customers

Export customers list with Audiences

Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

How to manually deduct package credits?

Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

Change the tier of a customer

Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

Delete (anonymise) a customer

Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

Set-up Surveys for your customers

Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

How to upgrade or downgrade the membership tier of a customer?

Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

How to add a customer’s address?

Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

How to reset password for a customer?

Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

How to generate a personalised discount code to be used in the App?

Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

How to manage credit terms for your customers?

Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

How to refund a customer?

Processing a partial or full refund
Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

How to change the customer's address?

Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

How to print the invoice to send to the customer?

From your Kaddra Backoffice, print your PDF invoice for the customer or for your internal use.
Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

How to print the invoice for the customer or accounting purpose?

Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

How to add Notes and Tags?

Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

How to view your customers?

Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

How to confirm or decline a customer's booking on his/her behalf?

Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago

How to update a customer's bag on his/her behalf?

Kaddra Customer Success avatar
Written by Kaddra Customer Success
Updated over a week ago