Kaddra Enterprise

Help articles for Kaddra Enterprise

Jomar Dice avatar Kaddra Customer Success avatar Mageswari Palanisamy avatar +1
153 articles in this collection
Written by Jomar Dice, Kaddra Customer Success, Mageswari Palanisamy and 1 other
Manage Customers

Export customers list with Audiences

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Written by Kaddra Customer Success
Updated over a week ago

How to manually deduct package credits?

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Written by Kaddra Customer Success
Updated over a week ago

Change the tier of a customer

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Written by Kaddra Customer Success
Updated over a week ago

Delete (anonymise) a customer

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Written by Kaddra Customer Success
Updated over a week ago

Set-up Surveys for your customers

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Written by Kaddra Customer Success
Updated over a week ago

How to upgrade or downgrade the membership tier of a customer?

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Written by Jomar Dice
Updated over a week ago

How to add a customer’s address?

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Written by Jomar Dice
Updated over a week ago

How to reset password for a customer?

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Written by Jomar Dice
Updated over a week ago

How to generate a personalised discount code to be used in the App?

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Written by Kaddra Customer Success
Updated over a week ago

How to manage credit terms for your customers?

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Written by Jomar Dice
Updated over a week ago

How to refund a customer?

Processing a partial or full refund
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Written by Kaddra Customer Success
Updated over a week ago

How to change the customer's address?

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Written by Kaddra Customer Success
Updated over a week ago

How to print the invoice to send to the customer?

From your Kaddra Backoffice, print your PDF invoice for the customer or for your internal use.
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Written by Kaddra Customer Success
Updated over a week ago

How to print the invoice for the customer or accounting purpose?

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Written by Kaddra Customer Success
Updated over a week ago

How to add Notes and Tags?

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Written by Kaddra Customer Success
Updated over a week ago

How to view your customers?

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Written by Jomar Dice
Updated over a week ago

How to confirm or decline a customer's booking on his/her behalf?

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Written by Jomar Dice
Updated over a week ago

How to update a customer's bag on his/her behalf?

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Written by Jomar Dice
Updated over a week ago