👥 Customers

Manage your customers

20 articles in this collection
Written by Jomar Dice, Kaddra Customer Success, and Sri Nuranisyah Ayu

👥 Manage Customers

Export customers list with Audiences

Written by Kaddra Customer Success
Updated over a week ago

Change the tier of a customer

Written by Kaddra Customer Success
Updated over a week ago

Export customers list using Audiences

Written by Kaddra Customer Success
Updated over a week ago

Delete (anonymise) a customer

Written by Kaddra Customer Success
Updated over a week ago

How to upgrade or downgrade the membership tier of a customer?

Written by Jomar Dice
Updated over a week ago

How to add a customer’s address?

Written by Jomar Dice
Updated over a week ago

How to reset password for a customer?

Written by Jomar Dice
Updated over a week ago

How to generate a personalised discount code to be used in the App?

Written by Kaddra Customer Success
Updated over a week ago

How to manage credit terms for your customers?

Written by Jomar Dice
Updated over a week ago

How to refund a customer?

Processing a partial or full refund

Written by Kaddra Customer Success
Updated over a week ago

How to change the customer's address?

Written by Kaddra Customer Success
Updated over a week ago

How to print the invoice to send to the customer?

From your Kaddra Backoffice, print your PDF invoice for the customer or for your internal use.

Written by Kaddra Customer Success
Updated over a week ago

How to print the invoice for the customer or accounting purpose?

Written by Kaddra Customer Success
Updated over a week ago

How to add Notes and Tags?

Written by Kaddra Customer Success
Updated over a week ago

How to view your customers?

Written by Jomar Dice
Updated over a week ago

How to confirm or decline a customer's booking on his/her behalf?

Written by Jomar Dice
Updated over a week ago

How to update a customer's bag on his/her behalf?

Written by Jomar Dice
Updated over a week ago

👥 Customers Settings

Create a new tier (PRO Plan)

Written by Kaddra Customer Success
Updated over a week ago

Set-up Surveys for your customers

Written by Sri Nuranisyah Ayu
Updated over a week ago

How to create a referral code?

Written by Jomar Dice
Updated over a week ago