➡️ In the left panel of the back office, navigate to ‘Products’, expand the section and select ‘Bulk Upload’.
➡️ Select the correct product type from the dropdown list. The Product tab will allow you to download the CSV file needed to upload products based on the product type selected.
➡️ Click on the Download CSV button to download the template.
➡️ It will populate a CSV file where you can add the information as required. Depending on the product type, CSV columns can be different. Below is an example of a booking package product type:
✅Reference - Unique reference number assigned to the product. It can differ from SKU/barcode reference
✅Name - Name of the product
✅Partner - Name of the partner added in the back office
✅Title - Preferred product title to appear in the app
✅Subtitle - Preferred product subtitle to appear in the app
✅Description - Text to appear as description (if enabled in the back office)
✅Description_html - Text to appear as description with html formatting (if enabled in back office)
✅Address - A field to add location if a map is configured to appear in the product page
✅Image_1 - Link of a public image that will be attached to the product. If multiple images are needed, new columns can be added with header image_2, image_3…
✅External URL - A link can be added in this field that can override the call to action buttons routing.
✅SKU - Product’s SKU number
✅Variant_reference - Reference number assigned to the variant, barcode reference number can be added here.
✅Variant_1_name - Field name configured in the back office to fetch variant values
✅Variant_2_name - Field name configured in the back office to fetch the 2nd set of variant values
✅Variant_3_name - Field name configured in the back office to fetch the 3nd set of variant values
✅Weight_kg - Weight value of the product if needed
✅Warehouse - Warehouse name configured in the back office if needed
✅Inventory - Actual stocks allotted in the app
✅Price - Price to appear in the app for all tiers
✅Cost_of_goods_sold - Direct cost of the products
✅Compare_at - This is for a new feature and not mandatory
✅Cf_size - Custom field that in this example was used as a variant
✅Cf_w_description - A custom field where product description can be added
Product types for booking and reading will not include the below columns in the file.
➡️Once the file is finalised you can export/download it as csv.
➡️From the back office you can go back to Products, then select Bulk Upload.
➡️ Select the correct product type to upload, then drag the file and drop it to the upload box.
➡️ In visibility rules, select the category where the products will be uploaded. First category is where the products are saved, and succeeding categories tagged will republish the products.
➡️ Select which language.
➡️ Publishing rules are optional but if you want to publish the products, you may set it up by selecting the segment, market and date of publishing.
➡️ Tick Publish Products after Import if the csv includes image links or products have existing images already uploaded in the back office.
➡️ Press upload for the system to start.
➡️ You will be able to monitor the progress in the Product Import History. If there’s an error, a csv file with the error message can be downloaded.