➡️ In the left panel of the back office, navigate to ‘Products’, expand the section and select ‘Bulk Upload’.

➡️ Select the correct product type from the dropdown list. The Product tab will allow you to download the CSV file needed to upload products based on the product type selected.

➡️ Click on the Download CSV button to download the template.

➡️ It will populate a CSV file where you can add the information as required. Depending on the product type, CSV columns can be different. Below is an example of a booking package product type:

✅Reference - Unique reference number assigned to the product. It can differ from SKU/barcode reference

✅Name - Name of the product

✅Partner - Name of the partner added in the back office

✅Title - Preferred product title to appear in the app

✅Subtitle - Preferred product subtitle to appear in the app

✅Description - Text to appear as description (if enabled in the back office)

✅Description_html - Text to appear as description with html formatting (if enabled in back office)

✅Address - A field to add location if a map is configured to appear in the product page

✅Image_1 - Link of a public image that will be attached to the product. If multiple images are needed, new columns can be added with header image_2, image_3…

✅External URL - A link can be added in this field that can override the call to action buttons routing.

✅SKU - Product’s SKU number

✅Variant_reference - Reference number assigned to the variant, barcode reference number can be added here.

✅Variant_1_name - Field name configured in the back office to fetch variant values

✅Variant_2_name - Field name configured in the back office to fetch the 2nd set of variant values

✅Variant_3_name - Field name configured in the back office to fetch the 3nd set of variant values

✅Weight_kg - Weight value of the product if needed

✅Warehouse - Warehouse name configured in the back office if needed

✅Inventory - Actual stocks allotted in the app

✅Price - Price to appear in the app for all tiers

✅Cost_of_goods_sold - Direct cost of the products

✅Compare_at - This is for a new feature and not mandatory

✅Cf_size - Custom field that in this example was used as a variant

✅Cf_w_description - A custom field where product description can be added

Product types for booking and reading will not include the below columns in the file.

✔️sku

✔️variant_reference

✔️variant_1_name

✔️variant_2_name

✔️variant_3_name

✔️weight_kg

✔️warehouse

✔️inventory

✔️price

✔️cost_of_goods_sold

✔️compare_at

➡️Once the file is finalised you can export/download it as csv.

➡️From the back office you can go back to Products, then select Bulk Upload.

➡️ Select the correct product type to upload, then drag the file and drop it to the upload box.

➡️ In visibility rules, select the category where the products will be uploaded. First category is where the products are saved, and succeeding categories tagged will republish the products.

➡️ Select which language.

➡️ Publishing rules are optional but if you want to publish the products, you may set it up by selecting the segment, market and date of publishing.

➡️ Tick Publish Products after Import if the csv includes image links or products have existing images already uploaded in the back office.

➡️ Press upload for the system to start.

➡️ You will be able to monitor the progress in the Product Import History. If there’s an error, a csv file with the error message can be downloaded.

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