Kaddra integrates with Shopify using a Private App model.
Credentials will need to be obtained to be keyed in the back office.

Below are the steps:

1. Click on Apps from Shopify console then Develop Apps.
Press Create an app.

2. Fill in the App name and select your App developer. For app name, you can fill it in with the name of your app and App developer should be assigned to the owner of Shopify or the person in charge of the app.
You may then press Create app.

3. Click on "Configure Admin API scopes".

Please refer to the below list of permissions that we need in order for the integration to work.

You can utilize the search function to find the permissions easily, and both read and write boxes should be checked.

Admin API Permissions


Access Level


View or manage customers, customer addresses, order history, and customer groups

Access scopes: read_customers, write_customers

Read and Write

Draft orders

View or manage orders created by merchants on behalf of customers

Access scopes: read_draft_orders, write_draft_orders

Read and Write


View or manage inventory across multiple locations

Access scopes: read_inventory, write_inventory

Read and Write

Order editing

View or manage edits to orders

Access scopes: read_order_edits, write_order_edits

Read and Write


View or manage orders, transactions, fulfillments, and abandoned checkouts

Access scopes: read_orders, write_orders

Read and Write

Product listings

View or manage product or collection listings

Access scopes: read_product_listings, write_product_listings

Read and Write


View or manage products, variants, and collections

Access scopes: read_products, write_products

Read and Write

After completing the list of permissions above, you should have a total of 14 selectd permissions. Press Save from the upper right side of the page.

4. The next step would be to go to the tab "API credentials". Press "Install app".

Press 'Install'.

5. Press "Reveal token once".

Click on the icon to copy the Admin API access token. Ensure that you paste this over somewhere secure.

5. Go to your Kaddra back office > Settings > API & Integrations.

Go to the Shopify tab and fill in these fields.

API URL: Paste into this field the URL of your Shopify store (E.g. https://yourstorename.myshopify.com)

Access Token: Paste the Admin API access token you've copied earlier from step 5.

Scroll all the way down and press 'Save' on the bottom right.

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