Repeat customers are the lifeblood of many brands.
Studies have shown that the cost of acquiring new customers is up to 25 times more than the cost of keeping your already loyal customers happy.
Not to forget, a small increase in customer retention can have a significant impact on the bottom line. According to a Bain & Company study, a 5% increase in customer retention could increase profitability up to 25% on average.
Kaddra Loyalty was launched to help our clients build successful loyalty programs.
Let’s discuss how we can help you build yours today.