1. Click on ‘Customers’ once logged in to the back office.
2. Search for the profile to view from the customers' list via the search box or by using the ‘Tier’ and ‘Group’ filters.
3. Click any field within the row of the selected customer to open account details with different tabs.
Profile - includes the customer’s personal information.
Loyalty - customer points and loyalty details if enrolled.
Notes - holds other information that describes the customer
Orders - lists all customers' orders sorted by their status
Packages - packages purchased by the customer
Bookings - lists all customers' bookings sorted by their status
Transactions - are records of payments and refunds made.
Bags - consists of items the customer has in their bag pending for checkout (useful to do a push notification to their bag to remind them to check-out)
App Versions - information from the app the user installed
Survey Answers - gathered information from completed surveys