1. In the 'Bookings' section, click the 'eye' icon of the corresponding booking. That would bring you to the booking details.
2. In booking details, click the 'Actions' dropdown list at the top of the page.
3. To confirm the customer's booking, click 'Confirm'.
4. Click 'Confirm' again to finish.
To decline a customer's booking, repeat steps 1 and 2 above.
5. To decline the customer's booking, click 'Decline'.
6. Click 'Confirm' again to finish.